Success Story
Klap launches the MVP of its developer portal in 3 months, with a unified catalog and self-service — NPS 10/10
At a glance
Klap is a Chilean financial technology company with payment and transactional service solutions. Its repositories, pipelines and cloud resources were siloed, and routine tasks depended on the operations team. In 3 months, Craftech delivered the MVP of its developer portal with Port.io, with a unified catalog and self-service in production. The project closed with an NPS of 10/10.
3 months
to deliver the MVP within the agreed timeframe
3
exporters: Bitbucket, Jenkins and AWS
10/10
NPS
Klap is a Chilean financial technology company with payment and transactional service solutions: electronic payments, top-ups, money transfers, deposits and other services that promote inclusion and digitalization in Chile.
Solution implemented
- MVP of the internal developer portal (IDP) with Port.io
- Real-time connection to Bitbucket (repositories and PRs), Jenkins (pipelines and jobs) and AWS (infrastructure resources) through 3 exporters
- Data model with related entities
- Complete self-service action to create Bitbucket repositories from templates with a Java scaffold
- Status dashboards for pipelines, workloads and services by domain
- Standardization scorecard
- Technical documentation and training
Business Challenge
Klap had no centralized visibility into its ecosystem: repositories, pipelines and cloud resources were siloed. Creating a repository, assigning permissions or setting up a pipeline involved manual steps and dependence on the operations team, and there was no single place to explore services or run self-service tasks.
Solution
Craftech built the MVP of Klap's internal developer portal (IDP) with Port.io, connected in real time to Bitbucket (repositories and PRs), Jenkins (pipelines and jobs) and AWS (infrastructure resources) through 3 exporters. It designed a data model with related entities and implemented a complete self-service action to create Bitbucket repositories from templates with a Java scaffold. It added status dashboards for pipelines, workloads and services by domain, plus a standardization scorecard. The project closed with technical documentation and team training.
Outcomes
- MVP delivered within the agreed timeframe (3 months)
- Unified catalog with repositories, pipelines and AWS resources synced automatically
- Self-service in production to create repositories, with no manual tasks
- Klap's team trained
- NPS 10/10
Stack & technologies
