Transforming Customer Experience with Craftech and AWS

ZeroQ's journey saw significant improvements in infrastructure and operations through Craftech's seamless AWS migration. This collaboration enhanced performance, scalability, and cost-efficiency, while optimizing video conferencing.

The Challenge

ZeroQ approached Craftech with a formidable task: migrating their existing infrastructure from Azure to AWS. This intricate migration encompassed critical components like AKS clusters, Redis, CDN, and Blob Storage. Additionally, ZeroQ sought a robust monitoring stack and a scalable, cost-efficient implementation of their video conferencing service. The primary objectives were to enhance performance, ensure high availability, and achieve substantial cost savings.

Why Craftech and AWS

The choice of Craftech and AWS was based on their expertise and the support of the AWS migration program. Craftech stood out for their DevOps experience and their certification in EKS SDP, ensuring a successful migration and effective adoption of the DevOps culture. The alliance between Craftech and AWS provided confidence, necessary testing, and financing for the migration.

The Impact

Infrastructure Migration

  1. Transitioning AKS Clusters to EKS: We seamlessly migrated ZeroQ’s Kubernetes clusters from Azure Kubernetes Service (AKS) to Amazon Elastic Kubernetes Service (EKS), facilitating better integration with AWS services and enhanced management capabilities.
  2. Migration of Azure Redis to AWS ElastiCache for Redis: The migration of Redis instances to AWS ElastiCache for Redis bolstered performance, reliability, and seamless integration with other AWS services.
  3. Migration from Azure CDN to AWS CloudFront: By replacing Azure CDN with AWS CloudFront, we significantly improved content delivery speeds and end-user experience through reduced latency and enhanced security.
  4. Migration from Azure Blob Storage to AWS S3: Our migration of ZeroQ’s data storage to Amazon S3 provided enhanced durability, scalability, and cost-efficiency, ensuring secure data storage and efficient access.

Monitoring Stack Implementation

We implemented a robust monitoring stack using Grafana, Loki, Prometheus, and Thanos, providing real-time insights into system performance for ZeroQ. This enabled proactive issue detection and resolution, efficient metric collection, log aggregation, and long-term storage of monitoring data.

Video Conferencing Service Implementation

  1. Scalable Recording Service: Our implementation of the video conferencing service on EKS with a scalable recording service enabled ZeroQ to efficiently manage their video conferencing needs while ensuring high availability and scalability.
  2. Cost Reduction: By migrating the video conferencing service from EC2 instances to EKS, we achieved a cost reduction of over 50%, optimizing resource allocation and Kubernetes environment management.

The Solution

The migration and implementation efforts yielded several key benefits for ZeroQ:

  • Enhanced Performance: Improved infrastructure performance, faster content delivery, and reliable caching.
  • Increased Scalability: Seamless scalability to meet growing demands using EKS and AWS services.
  • Cost Savings: Substantial cost reductions of over 50%, optimizing infrastructure costs.
  • Improved Monitoring: Real-time visibility into system performance, enabling proactive management and issue resolution.


Our collaboration with ZeroQ underscores Craftech’s commitment to delivering high-quality cloud solutions that drive business success. Through meticulous planning and execution, we successfully migrated their infrastructure, implemented a robust monitoring stack, and optimized their video conferencing service. The outcomes speak volumes: enhanced performance, increased scalability, significant cost savings, and improved monitoring capabilities. We eagerly anticipate continuing our partnership with ZeroQ and contributing to their continued success.